A. Complaint Communication Facilities can be through

1. Whatsapp

2. Email: [email protected]

B. Maximum Time Limit for Complaint order 2 x 24 hours after the goods are received.

C. Complaint Resolution Response 3 x 24 Hours

D. In the event of a Complaint Of Wrong / Less / Damaged goods ordered, We will verify in advance to ensure the accuracy of complaints from customers. Before proceeding to the refund/refund stage.

By attaching :

1. Photo and video evidence of damage/lost/deficiency.

2. Proof of booking and payment.

E. Refund Application will be realized for 7 business days after the finalization of complaint checking